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Striking the Balance: How Misconfigured Security Measures Disrupted Schools and Businesses

Aug 14, 2024

3 MINUTE READ

Table of Contents

Introduction

A misconfigured integration involving CrowdStrike’s Falcon platform recently led to widespread service disruptions across multiple industries. Schools experienced blocked access to essential digital services, while many businesses faced interruptions to their day-to-day operations. This incident highlights a critical issue businesses face today: the delicate balance between robust security and uninterrupted business operations. How do companies protect their data without compromising their ability to operate smoothly? This is where robust solutions that emphasize business continuity come into play.

Understanding the trade-off

Business continuity ensures that essential functions can continue during and after a disaster. In today’s digital age, security tools are vital for protecting sensitive data and preventing breaches. However, these tools can sometimes interfere with business operations, causing delays, downtime, and frustration.

Several industries have faced significant disruptions due to security measures. In the education sector, schools have experienced interruptions in essential services like digital library systems and payroll due to stringent security protocols. For example, in 2021, the Lincoln College ransomware attack in Illinois led to significant disruptions, ultimately forcing the college to close its doors permanently in 2022. The recent CrowdStrike incident affected businesses of all sizes when security protocols inadvertently restricted access to critical business applications, leading to significant operational delays and financial losses. These examples underscore the importance of security tools that protect without impeding business operations.

Common interferences caused by security tools

Consistent updates are necessary to keep security tools effective against the latest threats. However, these updates can lead to downtime, affecting productivity and causing frustration among users who have to deal with frequent interruptions. Many tools claim to work silently in the background or have a low footprint, but it becomes the user’s responsibility to understand the balance. The more silent and unobtrusive the tool is, the less it might provide comprehensive security. This trade-off is crucial for businesses to consider when choosing their security solutions.

Overactive security settings can block legitimate activities, such as authentic user logins or everyday business transactions. This hampers productivity and affects the customer experience, leading to potential revenue loss. While secure authentication is crucial, overly complex processes can slow down operations. This impacts customer service and operational speed, causing delays and frustration for both employees and customers.

The business impact of disruptive security measures

Business interruptions due to security measures can result in significant revenue loss. Additional IT support and incident response costs further increase the financial burden on companies. Disruptions to workflow and productivity can demoralize employees and frustrate customers. Frequent interruptions and slow processes can lead to decreased efficiency and overall dissatisfaction. Repeated disruptions can damage a company’s reputation, leading to long-term consequences for customer trust and loyalty. Maintaining a good reputation is crucial for sustained success in today’s competitive market.

Coro’s approach 

Coro believes in the seamless integration of security measures that minimize business disruptions. Our solutions are designed to protect without interfering with day-to-day operations, ensuring businesses can run smoothly while staying secure. We use automation to reduce the need for constant human intervention. Automated threat detection and response allow for quick and efficient mitigation of threats without causing significant disruptions to business operations.

Coro’s solutions are flexible and adaptable, catering to businesses of all sizes and industries. This scalability ensures that security measures can grow and evolve with the organization, providing consistent protection without added complexity.

Case studies and testimonials

Coro’s clients often praise our solutions’ combination of reliability and ease of use. Jerry Wilson, Director of Educational Support at Memphis Business Academy, shares, “It’s the partnership and the relationship that Coro offers, combined with the ease of use and affordability, plus the automatic resolutions that make my life so much easier – those are the things that make Coro work for me. And also, it’s trusted. I can trust it; I know it’s catching things.”

Similarly, Kenny Shannon, IT Director at Taos Academy, appreciates Coro’s tools’ straightforward and practical nature. He remarks, “Coro helps me keep things boring. And when it comes to cybersecurity and dealing with a lot of private information, boring is what you want to be.” He further emphasizes, “Coro is a combination of easy to use while also being effective. That’s not an easy balance to strike.”

Conclusion

Balancing security and business continuity is a challenge for many companies. However, with the right tools, it’s possible to protect your data without compromising your operations. Coro offers solutions that provide robust security while ensuring minimal disruption to business activities. 

Evaluate your current security measures and consider how they impact your business continuity. Explore Coro’s solutions to better balance security and operational efficiency better. Choosing the proper security tools becomes even more critical as we enter the digital age. Ensure your business is protected and able to grow by selecting solutions that safeguard both your security and your operations.

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