Managed Service Providers (MSPs) play a critical role in supporting and managing their clients’ IT infrastructure; billing transparency is a big part of this responsibility. Coro’s new billing-related webhooks make it easier for MSPs to automate and streamline how they track client usage, create invoices, and manage subscriptions. Here’s why this new feature is a powerful tool for MSPs:

 Real-Time Updates for Seamless Billing

In the fast-paced world of MSPs, staying up-to-date on client changes is essential. With Coro’s new webhooks integration, MSPs receive instant notifications on critical events like new workspace creation, status changes, add-on activations, and user or device count changes. This real-time access to billing data means MSPs can adjust invoices on the fly, reducing end-of-month surprises and ensuring accurate client billing without delay.

 Automated Billing Workflows: Set and Forget

For MSPs managing multiple clients, manual tracking of billing events can quickly become overwhelming. Coro’s webhooks integration allows MSPs to create automated billing workflows, simplifying client management. For example, suppose a client’s user count changes. In that case, a webhook can trigger an automated update to your billing system, ensuring that invoices accurately reflect each client’s usage without manual oversight.

 Full Control Over Client Workspaces

Coro’s webhooks give MSPs granular control over billing events for each client workspace. MSPs can set up specific triggers for different billing actions, such as:

   – Module Changes: Automatically track when modules are enabled or disabled, ensuring that clients are billed only for the services they’re actively using.

   – Add-On Adjustments: Add-ons can be tricky to track, especially across multiple clients. With webhooks, MSPs can keep a clear record of add-on usage, automatically updating billing systems when add-ons are enabled or disabled.

This level of detail helps MSPs offer a more transparent billing experience, showing clients exactly what they’re paying for and why.

 Scalable Monitoring for Growing Client Needs

As MSPs take on more clients, maintaining accurate records for each can become a burden. Coro’s webhooks make this easier by enabling MSPs to scale billing operations as client bases grow. With event-driven notifications, MSPs can keep their systems synced across clients, ensuring that billing records are always current and eliminating the need for manual intervention.

 Enhanced Client Trust with Transparent Billing

Coro’s webhooks provide a complete audit trail of every billing-related action, allowing MSPs to generate reports for each client and demonstrate clear billing transparency. By tracking and sharing usage changes like workspace status updates or device count changes, MSPs can show clients exactly where their resources are being used. This transparency builds trust, strengthening the MSP-client relationship.

 Example Webhook Workflow: Hands-Off Billing Automation

Consider a scenario where a client’s workspace changes from active to inactive. With Coro’s webhooks, this status update can automatically notify your billing platform, flagging it for a billing adjustment. This way, inactive workspaces are only billed when active, keeping invoices accurate and fair for clients.

 Conclusion

Coro’s new billing-related webhooks integration is a powerful tool that empowers MSPs to automate billing, enhance transparency, and keep up with client growth seamlessly. By offering real-time event tracking and automated workflows, Coro enables MSPs to focus on delivering excellent service instead of tracking billing manually. With Coro’s webhooks, MSPs gain the tools to streamline billing and foster trust with every client.