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FAQs

General

Is Coro GDPR-, HIPAA-, and SOC 2-certified?
Coro is GDPR-compliant and SOC 2-certified. Our customers use Coro to become GDPR, HIPAA, and SOC 2 compliant. Coro does not store any of your company’s data on our servers. Coro connects to your cloud applications via API and scans your environment to protect it.
How can your company protect customers from such a wide range of attacks?
Coro has built a proprietary AI engine and a unified platform that efficiently scans and protects the entire business at once: the data, users, emails, endpoints and cloud apps. Rather than combining siloed solutions, Coro was built to protect the whole enterprise from its beginning.
Which SaaS platforms does Coro protect?
We are protecting the most common Cloud SaaS applications that the world is using to collaborate and store critical business information in, such as Microsoft Office365, G-Suite, Dropbox, Box, and Salesforce. We are adding more and more services as they become popular.
What are the main benefits of your ‘All in One’ service?
Coro takes the most important elements of security and provides them as a single, pre-integrated service, with a modern AI engine, with better protection, saves you from complex installation, integration and operation of multiple products and significantly lower TCO (total cost of ownership).
When did Coro launch and how many customers do you have?
Coro has powered security for growing companies since 2015. Coro protects over 15 million users and over 5,000 businesses worldwide.
How much time does Coro take to implement?
It takes minutes to be up and running. Coro is delivered as a SaaS and already pre-integrated
into the popular cloud applications, and supports most of the endpoints and devices.
Do I need to install hardware or an appliance for Coro to work?
Coro doesn’t require any hardware to protect your company.
Can I get more support in installing Coro?
Coro is so simple to install it takes just a few clicks. In case you still have any questions, please reach out to us. Select the best time to contact you by clicking here and choose the option: Installation Support, and one of our technical experts will help you.

Pricing

What is the best plan for me?
Coro makes it easy to upgrade from legacy, siloed cybersecurity solutions to a modern, all-in-one security platform.
  • The Coro Free plan is the easiest way to try Coro. It provides threat detection for free forever. You can experience Coro’s powerful remediation and 1-click resolve for 14 days.
  • The Flexible plan is designed for growing businesses with an expanding workforce.
  • The Annual plan is targeted at businesses looking to save and pay annually - the plan offers 25% saving over the Flexible monthly plan.
  • Coro also introduced a new plan, Coro Edge, which includes SASE. This plan is a great fit for companies with remote, distributed workforces.
What is Cyber Advisor?

Cyber Advisor is a service included in your Coro subscription. With it, you get a direct line to our internal cybersecurity experts.

If you have questions about specific incidents, or even broad concepts like cloud security best practices, you can ask Cyber Advisor via a web form, Slack, Teams or email. Our team will answer within 60 minutes during US Central working hours, or first thing the next business day.

What is Coro Edge?

Coro Edge is a new technology from Coro that helps you strengthen your IT security posture using SASE (secure access service edge). With Coro Edge, you will have access to on-prem cybersecurity, as well as cloud firewall protection and zero trust VPN.

I need special terms, what should I do?

Feel free to contact Coro Sales. Select your preferred time by clicking here and one of our account executives will help you to upgrade your security to Coro.

Can I get more support in installing Coro?

Coro is so simple to install it takes just a few clicks. In case you still have any questions, please reach out to us. Select the best time to contact you by clicking here and choose the option: Installation Support, and one of our technical experts will help you.

If a user has multiple devices, how would you charge me?

Coro charges by users so you can install Coro on as many devices the user has without worrying about added fees. Our built-in support covers up to 10 devices per user. In case you need more than 10 devices covered, please contact Coro Sales and one of our account executives will help you.

If I have unused email accounts, will you charge me for them?

Coro protects and charges accounts only if you choose to add Coro to them. For good measure, we recommend that all accounts are under Coro’s protection as you can shield your organization from external and internal threats. That, of course, is always up to you.

What happens if I am on contract, and I need to change the number of users?
No worries. Under all Coro plans, you can change the number of users at any time. When you add users, you will be charged for the additional users, prorated for the month, with your next invoicing. If you want to remove users, you will get a credit note for the amount with your next invoice. Please note we do not provide refunds.
Can I pay in installments?

Not all accounts are eligible for installments. Please contact Coro Sales (here) and one of our account executives will help you.

Can I pay by invoice (and not credit card?)

Yes. Please contact Coro Sales (here) and one of our account executives will set this up for you..

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