Memphis Business Academy (MBA) is a K-12 college preparatory school. The school opened in 2005, offering a combination of academic excellence with a focus on business education MBA’s elementary school has a growing student body of +300 students, and the high school has a student body of +500 students in grades 9-12. The school’s IT department is a team of 6. This includes part-time workers and interns, headed by IT director, Jerry Wilson.
The Challenge
Wilson faced a particular set of challenges when it came to the school’s email security. He needed a vendor that would do more than just offer a service, he needed a company that would be tailored to his challenges, be accommodating and flexible, and be truly invested in helping him meet his cybersecurity goals.
Human Error
Wilson was dealing with staff and students that were regularly putting security at risk with little understanding of the potential impact. Wilson was worried that incoming emails from suspicious and unauthorized overseas addresses could be phishing attempts. While he was always educating the school community on security, he felt adopting a technology that would stay one step ahead of these human errors would be far more effective and efficient.
“I know that people in the school network are exposed to potentially unsafe content. Now, I see Coro catches things I would not have thought it could catch. So I let Coro deal with it and that takes care of my concerns.”
Security Issues on Multiple Fronts
Wilson first became interested in Coro for its email security capabilities. Seeing what Coro was able to catch and witnessing the automatic resolution of the majority of issues, quickly turned his attention to how else Coro’s products could help him tackle other security concerns such as endpoint security.
“I started off using Coro’s email security solution and that was really easy. I didn’t have to read any instructions. It was intuitive. That made me want to look into Coro’s other solutions, like for endpoint security, which is becoming an issue for us.”
“Ease of use is a big deal for me, and I wanted the other solutions to be as easy as Coro made email security for me.”
“We had needs that outstripped our resources. It comes down to resources and time, and the ability to do security on a large scale, I could maybe afford a contractor to do security for me, but Coro gives me more value than that.”
The Solution
In Coro, Wilson found a security provider that values partnership. A tool that made cybersecurity easy. A solution that built on cutting-edge technology, automation, and saves resources.
Resource Saving
MBA found Coro’s email security tool was able to handle all of the issues from unauthorized access and detected phishing to spoofing attempts. Wilson saved time and reduced his workload. He no longer needed to worry about people in the school network sharing private information or not being aware of all security protocols.
“Can I get a level of security that makes me feel comfortable enough that I’m doing my job well, taking care of my coworkers, taking care of our students? With Coro, the answer to that is ‘yes’.”
Powerful Automation
Once Wilson saw the immediate effects of Coro, it became clear that the advanced AI detection and automatic ticket resolution were an unbeatable advantage.
“Prior to partnering with Coro, MBA did not have a dedicated security solution. When I first started using Coro it was clear to me that the reason we hadn’t been hit yet is just because we managed to go unnoticed. But it was a matter of time, we couldn’t continue to run that risk and not have anything set up as far as email security.”
Trusted Partnership
Coro’s ability to flag suspicious behaviour, catch a variety of security threats ranging in severity and immediacy, and resolve them without the IT team’s intervention was what inspired Wilson’s trust in the tool.
“Coro is trusted. I can trust it because I see what it catches. Rarely a day goes by that Coro doesn’t catch things and automatically remediate them.”
“It’s the partnership and the relationship that Coro offers, combined with the ease of use and affordability, plus the automatic resolutions that make my life so much easier. Those are the things that make Coro work for me. And also, it’s trusted. I can trust it, I know it’s catching things.”
The Value
Coro’s platform automatically detects and remediates the many security threats that MBA faces, without IT teams having to worry, investigate, or fix issues themselves. Since switching, Wilson has kept MBA safer and even saved time.
For MBA’s IT Director, it was a combination of Coro’s modular security solution and their commitment to being more than just another vendor, that made the difference between no security and a strong, durable, security posture. Features like automatic resolution of 95% of security alerts, alongside the tool’s ease-of-use made a dramatic difference in Wilson’s ability to do his job. Flexibility, an accommodating spirit, and a shared goal have made a big difference to Wilson’s sense of trust in Coro.
Partnership
“Coro showed that they really care. That sort of thing creates a relationship and a loyalty that is beyond a customer-vendor relationship.”
Ease Of Use
“It was exactly the sort of thing I was looking for. I didn’t have to read any instructions. The email security module was intuitive. That made me want to look into Coro’s other solutions, like endpoint security.”
An Answer to Human Error
“People on my network do all sorts of things that are bad for security, like sending private information over email. I’ve given up trying to get them to stop because I see Coro catches things I would not have thought it could catch.”
Resource Management
“It comes down to resources and time, and the ability to do security on a large scale. I could maybe afford a contractor to do security, but Coro gives me much more value.”
“I didn’t want a vendor, I needed a partner because my time is limited and my resources are limited. Coro is just that, it’s not just a service I’m buying, it’s a true partner that helps me achieve my goals.”
